Privacy Policy

Angels Digital Marketing ("Angels," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when:

• Completing the Business Diagnostic form (name, email, company, phone, business information)
• Submitting the contact form
• Engaging our services and providing access to platforms or accounts
• Communicating with our team via email or other channels

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent
• Referring URLs (where you came from)
• UTM parameters from marketing campaigns

1.3 Information From Third Parties

We may receive information about you from analytics tools, advertising platforms, and CRM integrations, solely in connection with delivering contracted services.

2. How We Use Your Information

We use collected information to:

• Review and respond to your diagnostic submissions and inquiries
• Deliver contracted marketing and growth services
• Communicate with you about your engagement and relevant services
• Improve our diagnostic tools, service delivery, and website experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

We do not sell your personal information to third parties. Ever.

3. Legal Basis for Processing (for EEA/UK individuals)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing your personal data are:

• Legitimate interest: responding to inquiries, preventing fraud, improving our services
• Contract performance: delivering services you have engaged us for
• Consent: for marketing communications (you may withdraw at any time)
• Legal obligation: when required by law

4. Data Sharing

We may share your information with:

• Service providers: tools and platforms that help us deliver services (e.g., CRM, email platforms, analytics). These providers are contractually bound to protect your data.
• Legal requirements: when required by law, court order, or to protect rights and safety
• Business transfers: in the event of a merger or acquisition, with appropriate confidentiality protections

We do not share your information with advertisers, data brokers, or unaffiliated third parties for their own marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted storage of sensitive diagnostic and client data
• Access controls limiting who can view client information
• Regular review of data handling practices
• Secure transmission via HTTPS

No method of transmission or storage is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately.

6. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and maintain the business relationship
• Comply with legal and regulatory obligations (typically 7 years for business records)
• Resolve disputes and enforce agreements

Diagnostic submissions from prospective clients who do not become clients are retained for 24 months, after which identifying information is anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data (subject to legal obligations)
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interest
• Withdrawal of consent: withdraw consent for marketing communications at any time

To exercise any of these rights, email [email protected]. We will respond within 30 days.

8. Cookies and Tracking

Our website uses minimal tracking:

• Essential functionality: session management, form state (no consent required)
• Analytics: aggregate traffic analysis to improve our site (anonymized where possible)
• UTM parameters: tracking which marketing campaigns drove website visits

We do not use third-party advertising trackers or remarketing pixels on our website.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us for immediate deletion.

10. International Data Transfers

Angels operates in the United States with an execution team in Brazil. By using our services, you acknowledge that your information may be transferred to and processed in the United States and Brazil. We ensure appropriate safeguards are in place for any such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. For material changes, we will notify active clients directly.

12. Contact

For privacy-related questions or to exercise your rights: [email protected]

Angels Digital Marketing · United States